eBook: Business Agility Journey
- Catálogo: E-books da Brasport
- Modelo:EB284
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Business Agility Journey: understand how business agility provides continuous adaptability and valued results to customers
> Written collaboratively by 48 people with high performance in the market, sharing experiences and real cases
>Content reviewed by 16 executives experienced in diversified business transformation
The Jornada Colaborativa is a community passionate about people and technology that writes books uniting diverse experiences of the co-authors and curatorship of the selected organizers to maintain the high standard of quality.
Book royalties are reserved with the publisher to help purchase the copies we use at Summit Day and the proceeds are donated to underprivileged institutions (we donated R$ 137,000 to 12 institutions in 2019 and 2020).
We congratulate the dedication of the organizers and co-authors to carry out this work and we thank the organizations that support the Summit Day to transform more and more lives.
Antonio Muniz
Founder of the Jornada Colaborativa and JornadaCast
Carla Krieger
Leader of the organizing and curatorial team
Co-authors:
Alexandre Cezilla
Alexandre Conceição
Ana Cláudia Rodrigues
Antonio Muniz
Arlete Lemos de Vasconcelos
Atila Belloquim
Bruno Camargo
Carla Krieger
Felipe Oliveira
Flavia Lins
Gabriel de Oliveira
Guayçara G. Gonçalves
Guilherme Santos
Henrique C. Mariano
Hermann Rego
Isabela Gayno
Jacqueline Viana
Jennifer de Sousa Freitas
Joaquim Torres
Julieta S. Dienstmann
Júnior Rodrigues
Kelly Caldas
Leonardo Menezes
Luciana Sales
Marcelo Fernandez Piñeiro
Maria Heloiza Rodrigues Magrin
Maurício Corrêa
Mayra Augusto Santos
Natália Manha
Paulo Boccaletti
Paulo Marcelo
Paulo Vitor Soares de Oliveira
Raphael Boldrini
Renato Batista
Roberta Kühleis
Roberto Argento
Rodolfo Colares
Rodrigo Monteiro Ferreira
Samantha de Oliveira Fernandes
Samyr Feres Sada
Simone Pittner
Sonia Lopes
Tatiana Feitosa
Thayna Mesquita de Sousa
Thiago Fernandes V. de Oliveira
Vanessa Gonçalves
Werther Krause
Wesley Soares de Oliveira
Review executives:
Alexandre Cezilla
Alexandre Conceição
Ana Cláudia Rodrigues
Ana Costa
Analia Irigoyen
Cezar Taurion
Cristiano Barbieri
Joaquim Torres
Jorge Cordenonsi
Marcelo Fernandez Piñeiro
Paulo Marcelo
Renato Batista
Simone Pittner
Victor Arnaud
Walther Krause
Werther Krause
E-ISBN | 9786588431368 |
Edição | 1 |
Idioma | Inglês |
Lançamento | 27/07/2021 |
Páginas | 251 |
Ano | 2021 |
Sumário | PART I. UNDERSTANDING BUSINESS AGILITY 1. Context of the digital age (Alexandre Conceição) Amplifying the consumer’s voice The advancement in communications
Social media
Why voice amplification?
Customer centric 2. Agility context (Samyr Feres Sada) 3. What companies understand by business agility and motivators for adoption (Jacqueline Viana/Kelly Caldas/Flavia Lins) Motivation for business agility Definition of business agility Rationale of business agility What companies understand by business agility 4. Business agility domains (Tatiana Feitosa/Paulo Boccaletti) Dimension/Domain: customer Dimension: relationship Domain: board
Domain: partners
Domain: workforce
Dimension: leadership Domain: strategic agility
Domain: one team
Domain: people management
Dimension: individuals Domain: craft excellence
Domain: growth mindset
Domain: ownership & accountability
Dimension: operations Domain: structural agility
Domain: process agility
Domain: enterprise agility
5. The agility story, how it all started (Guilherme Santos) Agility 6. The CEO’s role in the digital journey (Júnior Rodrigues/Hermann Rego/Raphael Boldrini) At the center of our problems are us! Hiring a CEO in an agile way 7. Agility and holistic vision: strategy, architecture and culture (Atila Belloquim) Strategy Corporate architecture 8. Cultural and political aspects for the adoption of business agility (Atila Belloquim) Intentional organizational culture and power relations Culture and power PART II. THE JOURNEY FOR ORGANIZATIONAL AGILITY 9. Measuring the current state – Assessment (Hermann Rego) Market variations Continuity 10. Defining the business value chain (Flavia Lins/Leonardo Menezes) Introduction Value chain concept Problems in using value chain mapping Mapping the value chain and strategic changes Value chain and the need for innovation 11. Establishing a single vision (Maria Heloiza Rodrigues Magrin) 12. Preparing the organization (Carla Krieger) Perform an organizational maturity assessment Define roles and responsibilities Recognize authentic informal leaders Empower leaders and executives Define an incremental adoption plan Empower the teams Have an experienced professional supporting Think about governance from the start of the journey 13. Dealing with constraints (Felipe Oliveira) He ceaseless pursuit of efficiency Assumptions about systems and people Balancing capacity with demand
A person’s productivity depends on his potential
Use and activation for people is the same
Five steps to deal with constraints 1. Identify the constraint
2. Explore the constraint
3. Submit the system to constraint
4. Lift the constraint
5. Return to step 1 to prevent inertia
What does TOC (Theory of Constraints) have to do with business agility? 14. Understanding organizational antibodies (Werther Krause) The challenge of transformation Rational expressions that kill transformation Why corporate antibodies fight against transformation programs Understanding corporate antibodies, their thoughts and perspectives Hindrances to the advancement of agile culture How to deal with corporate antibodies 15. Agility in scale (Guilherme Santos) The impact of a market full of uncertainties How to scale The first steps of scaling Use value metrics to build scaling Corporate metrics to support scaling Taxonomy construction – Program view Facilitation and agility office PART III. CHANGE MANAGEMENT 16. How to deal with change (Jennifer Sousa/Guayçara G. Gonçalves/Luciana Sales) 17. Resistance to change (Sonia Lopes) 18. Creating powerful alliances (Isabela Gayno) 1. Create a workgroup 2. Have a goal for the existence of the alliance 3. Have credible partners 4. Identify mutual benefits for alliance members 5. Execute the strategy 19. The order of actions is an important factor (Samantha de Oliveira Fernandes) McKinsey’s model of influence Kotter’s eight steps ADKAR® model Lean Change Management PART IV. SUPPORTING PEOPLE IN THE PROCESS OF TRANSFORMATION 19. Characteristics of the mindset for the new generation of leaders (Vanessa Gonçalves) The technological “boom” Innovation: are you ready to live in constant change? The characteristics of the leader in the age of business agility: new skills than enhance the ability to generate exponential results Developing an agile mindset
Build empathy
Delegate results
20. Why it is important to have confidence (Arlete Franca Lemos de Vasconcellos) 21. Engaging people (Gabriel de Oliveira/Mayra Augusto Santos) 22. Fostering continuous and systemic learning (Maurício Corrêa) 23. Are we prepared to receive autonomy? (Thayna Mesquita de Sousa) Forming Storming Norming Performing PART V. TECHNOLOGY LEVERAGING THE PROCESS 24. Disruptive technologies leveraging speed in companies (Henrique C. Mariano) What is not disruptive technology Application in different kinds of companies Practical examples of disruptive technologies Future and trends 25. The importance of DevOps and BizDevOps to business agility (Carla Krieger) 26. Reliability engineering (SER) promoting business agility (Thiago Fernandes Vieira de Oliveira) Reliability engineering and business agility The expectation of reliability Resilience as business subsistence 27. Other technologies (Paulo Vitor Soares de Oliveira/Wesley Soares de Oliveira) Data lake Chatbots What are chatbots?
How does a chatbot work?
Will chatbots phase out human service?
Examples of chatbots
28. IT transformation (Rodolfo Colares) PART VI. COLLECTING RESULTS 29. How do we know if we are on the right track? (Rodrigo Monteiro Ferreira) 30. Ongoing improvement and adaptation of tools to the business (Roberta Kühleis) Continuous improvement in organizations 31. Value delivery (Carla Krieger) PART VII. LEADING THE JOURNEY – PRACTICAL CASES OF AGILITY IN ORGANIZATIONS 32. Diversifying and digitizing a product portfolio – a Gympass case study (Joaquim Torres) Product view New achievement COVID-19 Gympass Wellness, the first digital product Live Classes, the second digital product Personal trainers, the third digital product Summary 33. Three steps to increase engagement in implementing business agility (Alexandre Cezilla) Wake up Understand Scale 34. Agile Journey Case – Solutis (Paulo Marcelo) Agile maturity and sustainability of excellence Agile development studio: focus on people Agile pillars Self-managing teams
Well-defined processes
Automation
Innovation
35. Live50CIOs (Renato Batista) 36. Case of Furnas’ digital transformation strategy (Ana Cláudia Rodrigues da Silva Quirino/Marcelo Fernandez Piñeiro) Involve EVERYONE in the transformation Conquer through fast and valued deliveries Potentialize execution and experimentation Focus on customer needs Foundations of Furnas’ digital transformation Digital ability
Data & analytics
Digital foundations
37. Agility practices in a multinational consultancy through a Lean Agile Center of Excellence (Simone Pittner) What is a Center of Excellence in an organization Excellence in agility Case GFT Brazil 38. Digital turn point and scare mindset (Simone Pittner) 39. I already have agile teams and I launched the first train. And now? (Roberto Argento) 40. From purpose to backlog (Tatiana Feitosa) 41. Digital transformation: strategies and their foundations (Ana Cláudia Rodrigues da Silva Quirino/Marcelo Fernandez Piñeiro) 42. Agility in backoffice (Natália Manha) 43. Digital transformation in large organizations (Bruno Camargo) 44. From theory to practice: applying BDD to reduce lead time (Rodrigo Monteiro Ferreira) References Dedication and acknowledgements About the organizers and co-authors Reviewing executives
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Etiquetas: Business Agility Journey, eBook Business Agility Journey, Business Agility, Journey, Business, Agility Journey